Petential policies
Shipping policy
Mug sales are currently paused, and we are not accepting or shipping mug orders. The estimates below are informational and apply only if mug sales resume.
Made just for your pet
If sales resume, each Custom Pet Employee Mug will be personalized and made to order. Production is estimated at 2–3 business days after the pet's photo and details are confirmed.
US delivery timing
If sales resume, standard transit within the United States is estimated at 5–10 business days after production. Delivery estimates do not include weekends or holidays.
Questions about shipping?
We're happy to help. Visit our contact page or email team@petential.madethis.app.